Refund & Shipping Policy

Return and Refund Policy

Due to the consumable nature of our herbal products, all sales are final. We do not accept returns or exchanges based on personal preference, taste, or a change of mind.

Please carefully review each product’s ingredients, description, and intended use before placing your order. Customers are responsible for researching their herbal selections and determining whether a product is appropriate for their individual wellness needs. Herbs 4 the Living does not provide personalized medical advice.

We will gladly correct an order when the mistake was made by Herbs 4 the Living. This includes:

  • Receiving the wrong product
  • Receiving an incorrect quantity
  • Receiving an item that arrived damaged or defective

Please contact us within three days of delivery and include your order number, a description of the issue, and clear photographs of the product and packaging. Once reviewed, we may provide a replacement or refund for the affected item.

Items that have been opened, used, improperly stored, or damaged after delivery are not eligible for replacement or refund.

Customers should review all listed ingredients before ordering, especially when managing allergies, sensitivities, pregnancy, breastfeeding, health conditions, or medication use. Please consult a qualified healthcare professional when necessary.

Shipping Policy

Orders are carefully prepared and processed within two to three business days after payment has been successfully received.

Once your order has been processed and shipped, you will receive a shipping-confirmation email containing your tracking information. Delivery time begins after the carrier receives your package and is separate from our processing time.

Orders placed on weekends or holidays will begin processing on the next business day. Delivery times may vary depending on the shipping carrier, destination, weather conditions, holidays, and other circumstances outside the control of Herbs 4 the Living.

Please review your shipping address carefully before submitting your order. Herbs 4 the Living is not responsible for delays or delivery issues caused by an incorrect or incomplete address provided during checkout.

If your order cannot be shipped within the stated processing timeframe, we will contact you by email with an update and available options. This aligns with FTC requirements for online sellers that advertise a specific shipping timeframe.